About Ammex
AMMEX
About Us
AMMEX is one of the leading names in the field of Property Management in Estepona, Manilva,
Casares, Marbella and Benahavis. With our long experience, knowledge and tenacity, we have been
able to create a unique company, which combines two virtues: high technological organisation and the human warmth of personal attention.
AMMEX has an internal structure perfectly prepared to offer the solutions that customers are waiting
for. To make this a reality, every requirement, detail or circumstance always receives the best
treatment. We offer services in Manilva, Estepona, Casares, Sotogrande, Marbella and Benahavis.
Our Team
Professional, Multidisciplinary and Bilingual Team
AMMEX is characterised by the unity of its team, who through their union pursue the same goal, which is to offer the best service.
Our main objective is to provide a comprehensive and personalised service, which solves the wide
range of problems faced by Communities of Owners, transforming the passive administration based
on six fundamental pillars
By preventive actions such as periodic inspections that make small repairs possible before reaching significant deterioration, statistical control of energy consumption…, we will undoubtedly achieve
savings in your community.
By systematically observing the current state of the installations and the structural and common elements of your building, we can determine their degree of deterioration and thus anticipate
interventions and costs.
By avoiding the degradation of the common elements such as the entrance, lifts, roof, façade, staircase, gardens, swimming pools, spa…, we will have a property in perfect condition and therefore
IT will constantly increase in value.
Always looking for the best quality/price ratio for the Community, shortening the response times to the breakdown warnings that may arise in the revisions made to the Community by our supervisor or those that may be reported by any neighbour of the Community.
By avoiding the deterioration of the common elements, the suggestions, complaints and criticisms of
the neighbours will always be well received, because from them many improvements will arise from
which not only your Community will benefit, but also many others. Moreover, the neighbours will
always have at their disposal the accounts, invoices, insurance policy and contracts.
Learn More About Our Professional Team
Our Team
Marjoleine Miranda
Rafael Mena
Ana Belén Muñoz
Ildefonso Ortega
Juan Antonio Gómez
Elena Azurza
Vanessa Rocies
Antonia Infantes
Cristina Gavira
Carmen del Rio
Encarna Mena
Isabel Garcia
Ammex
Quality Policy
AMMEX wishes to make clear the Company’s policy of orienting its management and work system to the full satisfaction of the Client in the field of Property Management on the Western Costa del Sol.
By Client we mean any user of our products, processes, services or attitudes, both externally and internally to the Company. Those of us who form part of the company are both suppliers and clients of services, so we must satisfy the needs and expectations of our users, as well as legal and regulatory requirements.The basic guidelines of the Corporate Policy, which must govern our actions, are summarised in the principles and objectives set out below:
Customers are the reason of our work. We must achieve their full satisfaction through our capacity for
Quality Assurance.
A job well done, at the first time, must be the objective of a permanent attitude. A job well done is a job
that meets the expectations of its Client.
Error prevention will take priority over efforts to control errors.
Quality improvement must be approached and followed up in a planned and systematic way. This planning and monitoring must be based on objective data and continuously fed back. This applies to all areas of our organisation.
In order to achieve the highest levels of Quality, a collaborative attitude and teamwork are essential.
An individualistic attitude, oblivious to the needs of others, has no place in this system or in AMMEX.
Improving quality is everyone’s responsibility. Let us not rely on others to control us or to act as a filter
for poor work.
Great attention should be paid to training and education as a necessary tool for the job. It should be permanent, planned and oriented towards customer satisfaction.
Communication is everyone’s job. Adequate communication is essential in order to make progress in quality improvement.
Quality improvement is a continuous process. It is necessary to acquire the habit of permanent improvement, creating a high awareness of quality, establishing annual quality objectives, we set ourselves the level of our improvements.
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