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Administration of Communities

More than 50 communities and Urban Entities rely on Ammex to manage their services

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AMMEX ADMINISTRACIONES, was created in the year 1999 by Marjoleine Miranda (Administrator and Lawyer), and Rafael Mena (Administrator and Graduate). Today it is one of the leading companies in the sector, despite the crisis and the slowdown in the construction industry. It has continued to grow year after year, thanks to the principles that govern the company, which are: professionalism, transparency in management – innovation and especially the trust of their customers.

At present more than 50 communities and Urban Entities trust us to manage their services, which in turn is managing the needs of more than 5,500 owners distributed in apartment blocks, terraced houses, semi-detached and detached dwellings.
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Our Principles

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We have a multidisciplinary team consisting of Property Administrators, lawyers, economists and architects, thus being specialized in real estate and property management. That fact has led us to be leaders in the sector and therefore the best choice for improving your home and protecting your investment on the Costa del Sol.
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Technology and innovation are the key to our pursuit of excellence. We use tools that enable our customers ‘real-time’ access to all information of the community through our web site or mobile phone application “app”.
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Trust, we understand that it is a fundamental part of the relationship with our customers. Therefore we work daily with seriousness, honesty and transparency, providing solutions to their needs.
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We offer a complete service with high quality which is customized to the specific needs of each property or community of owners. Each client is unique; every customer is important.

We know that your property is, in all probability, the most valuable of your assets , but it is also your ‘home’.

Therefore, our work is aimed at adding value to your home and the homeowners association to which it belongs, and its well-being our main objective.
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ASK FOR QUOTE WITHOUT OBLIGATION

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ALL ASPECTS OF YOUR PROPERTY IN A CLICK

If you need any additional information about a service, please contact Encarna Mena to reparaciones@ammex.org email

Our means of identification and differentiation with other companies are:

• The AENOR quality seal, certifying compliance with ISO 9001: 2008. AMMEX has implemented a system of international quality in their office, to develop, implement and improve the effectiveness of a system of quality management, based in turn on a continuous improvement cycle PDCA (Plan, Do, Check, Act), resulting in a greater service and customer satisfaction. So every year, an auditor verifies compliance with the law.
• Languages: For all of our customers, who are mainly foreign residents, our services are in several languages and all our documentation is presented in Spanish and English. We may also present them in other languages, such as German, Dutch, Italian and French .
• Interactive Website: all owners can access our website for free and get documentation of interest relating to community matters (minutes, calls, reports, contracts, etc …).
• You can manage your community affairs through the APP on your mobile phone.
• Phone 24 hours to deal with emergencies.
• Communication: We are in permanent contact with owners via email, informing them about issues affecting their property and important issues in the community.
• Competitive prices with suppliers: our large customer base gives us a strong negotiating position.
• Regular submission of accounts of the community to compare with the budget of the community, to see the current position and correct any deviations.
• Integral claims to the courts/ debtors : Monthly reports.
• Reclaim Service for debtors abroad: no cost to the community.

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